Services Data Highlights - Year in Review

Service Data is for the 2025-2026 Fiscal Year unless otherwise noted.

Prevention Services

Brighter Future:

  • Children Served: 513
  • Visits by Children: 460
  • Parents/Caregivers Served: 362
  • Visits by Parents/Caregivers: 552
  • Total Hours of Service Provided: 1,889.2
  • Participants in Workshops: 40
  • Total Hours of Workshops: 142.45

EarlyON Child and Family Centres (Timmins, Kapuskasing & Smooth Rock Falls):

  • Children Served: 757
  • Visits by Children: 5,679
  • Parents/Caregivers Served: 687
  • Visits by Parents/Caregivers: 4,308

Supervised Access Program (SAP):

  • Families Served: 17
  • Children Served: 21
  • Total Visits: 66
  • Total Exchanges: 1

Volunteer Services

Service data for the 2025 calendar year.

  • Active volunteers: 25
  • Total of kilometres driven: 104,304.9 KM
  • Volunteer hours: 1,886.25

Youth Justice

Indicator & Number of Clients Served

  • Non-Residential Attendance Centres (NRAC): 74
    • 975.46 Hours of Direct Service
  • Restorative Justice: 26
    • 115.05 Hours of Direct Service
  • Anger Management Program: 18
    • 295.30 Hours of Direct Service
  • Community Support Team: 64
    • 616.86 Hours of Direct Service
  • Youth Mental Health Court Worker: 0

Child Welfare

  • 2,878 Children and youth served
  • 93% of children and youth served remained in their own homes

  • 410 Families Who Received Ongoing Services
  • 2,158 Calls received concerning the safety and well-being of a child or youth
  • 893 Investigations completed
  • 580 After-hours referrals received
  • 2 Child Welfare presentations made to the community

  • 60 Children and Youth Discharged from Care
  • 84 Children in Kin Service Homes (KS Out)
  • 122 Children and Youth in Care

  • 68 Kin Services Homes
  • 19 Kin in Care Homes
  • 34 Foster Homes
  • 10 Adoption Homes
    • 2 Adoption Completions

Reasons for Admission to Care:

  • Caregiver Capacity = 35%
  • Physical Harm = 20%
  • Abandonment = 20%
  • Harm by Omission = 13%
  • Emotional Harm = 11%
  • Other = 0%

Age of Protection:

The Child, Youth and Family Services Act, 2017 (CYFSA) ensures that all children under the age of 18 years who are in need of protection are eligible to receive child welfare services.

  • VYSA: 25 Youth

    The Voluntary Youth Services Agreement (VYSA) is available for 16- and 17-year-olds who require an out-of-home placement, which gives them a better opportunity to get the support they need, and have better outcomes as they transition to adulthood.

  • RSG: 66 Youth

    The Ready, Set, Go (RSG) program is available for youth who are between the ages of 18 and their 23rd birthday. The program launched on April 1, 2023, replacing the Continue Care and Support for Youth (CCSY) program, which had an age limit of 21. The RSG program connects youth in the child welfare system with additional life skills and supports they need to prepare for and succeed after leaving care.

Child and Youth Mental Health

Number of Clients Served - Indicator

  • 1,600 - Unique Clients Receiving a Core Child and Youth Mental Health Service:
    • 0-5 years old = 9%
    • 6-10 years old = 34%
    • 11-14 years old = 34%
    • 15-18 years old = 23%
  • 975 - Brief Service
    • 3,311 hours of direct service
  • 530 - Counselling & Therapy Services (CTS)
    • 5,874 hours of direct service
  • 161 - Crisis Support Services
    • 300 hours of direct service
  • 80 - Youth Transition Program
    • 1,347.17 hours of direct service
  • 75 - Family Preservation Program (FPP)
    • 1,878 hours of direct service
  • 63 - Intensive Service Coordination (Rural)
  • 45 - Psychological Services
    • 76 hours of direct service
  • 19 - Live-In Treatment Program (LIT)
    • 2,402 days of direct service
  • 18 - Intensive Services Program (ISP)

    • 1,617days of direct service
  • 17 - Intensive Service Coordination (Urban)
  • 3 - Therapeutic Family Home Program (TFHP)
    • 1,318 days of direct service

Average Wait Time:

  • Counselling & Therapy Services (CTS): 24 days
  • Family Preservation Program (FPP): 48 days
  • Live-In Treatment Program (LIT): 29 days

Child and Youth Mental Health Brief Intervention (BI) Outcomes:

  • 95% of Youth Discharged from the Agency with Positive Outcomes

Top identified reasons for service request (percentage of service requests):

Counselling and Therapy Services (CTS)

  1. Emotional Regulation/ Mood Fluctuations = 13%
  2. Anxiety Issues = 11%
  3. Anger Management = 7%
  4. Trauma = 6%
  5. Attention/Concentration/Hyperactivity = 6%

Family Preservation Program (FPP)

  1. Parenting Issues = 13%
  2. Child Management Issues = 11%
  3. Parent/Child Conflict = 8%
  4. Aggressive Behaviour= 7%
  5. School based issues = 5%

Live-In Treatment Program (LIT)

  1. Emotional Regulation/Mood Fluctuations = 7%
  2. Depression Issues = 6%
  3. Family Violence/conflict/issues = 5%
  4. Sibling Issues = 5%
  5. Suicide ideations threat/gestures/attempts = 5%

Transition Home Program

Timmins*:

  • Number of Clients: 10
  • Occupancy Percentage: 75%

*Occupancy includes 4 one-to-one placements totalling 339 days.

New Liskeard:

  • Number of Clients: 7
  • Occupancy Percentage: 82%