Services Data Highlights - Year in Review

Service Data is for the 2024-2025 Fiscal Year unless otherwise noted.

Prevention Services

Brighter Future:

  • Children Served: 454
  • Visits by Children: 5,671
  • Parents/Caregivers Served: 645
  • Visits by Parents/Caregivers: 4,892
  • Total Hours of Service Provided: 2,283
  • Participants in Workshops: 100
  • Total Hours of Workshops: 137.5

EarlyON Child and Family Centres (Timmins, Kapuskasing & Smooth Rock Falls):

  • Children Served: 521
  • Visits by Children: 4,540
  • Parents/Caregivers Served: 468
  • Visits by Parents/Caregivers: 3,529

Supervised Access Program (SAP):

  • Families Served: 19
  • Children Served: 19
  • Total Visits: 58
  • Total Exchanges: 0

Volunteer Services

Service data for the 2024 calendar year.

  • Active volunteers: 20
  • Total of kilometres driven: 70,635.5 KM
  • Volunteer hours: 1,1338.45

Youth Justice

Indicator & Number of Clients Served

  • Non-Residential Attendance Centres (NRAC): 66
    • 729.32 Hours of Direct Service
  • Restorative Justice: 21
    • 76.41 Hours of Direct Service
  • Anger Management Program: 21
    • 386.78 Hours of Direct Service
  • Community Support Team: 51
    • 506.83 Hours of Direct Service
  • Youth Mental Health Court Worker: 0

Child Welfare

  • 96% of children and youth served remained in their own homes
  • 3,043 - Children and youth served
  • 2,197 - Calls received concerning the safety and well-being of a child or youth
  • 1,184 - Investigations completed
  • 711 - After-hours calls received
  • 387 - Families received Ongoing Services
  • 113 - Children and youth in care
  • 68 - Children Discharged from Care
  • 22 - Children in Kin Service Homes (KS Out)
  • 31 - Foster Homes
  • 19 - Kin in Care Homes
  • 50 - Kin Service Homes
  • 17 - Adoption Homes
    • 8 - Adoption Completions
  • 6 - Child Welfare Community Presentations

Reasons for Admission to Care:

  • Caregiver Capacity = 30%
  • Abandonment = 29%
  • Physical Harm = 15%
  • Harm by Omission = 13%
  • Emotional Harm = 8%
  • Other = 5%

Age of Protection:

The Child, Youth and Family Services Act, 2017 (CYFSA) ensures that all children under the age of 18 years who are in need of protection are eligible to receive child welfare services.

  • VYSA: 20 Youth

    The Voluntary Youth Services Agreement (VYSA) is available for 16- and 17-year-olds who require an out-of-home placement, which gives them a better opportunity to get the support they need, and have better outcomes as they transition to adulthood.

  • RSG: 66 Youth

    The Ready, Set, Go (RSG) program is available for youth who are between the ages of 18 and their 23rd birthday. The program launched on April 1, 2023, replacing the Continue Care and Support for Youth (CCSY) program, which had an age limit of 21. The RSG program connects youth in the child welfare system with additional life skills and supports they need to prepare for and succeed after leaving care.

Child and Youth Mental Health

Number of Clients Served - Indicator

  • 1,789 - Unique Clients Receiving a Core Child and Youth Mental Health Service:
    • 0-5 years old = 10%
    • 6-10 years old = 36%
    • 11-14 years old = 35%
    • 15-18 years old = 20%
  • 1,165 - Brief Service
    • 4,343 hours of direct service
  • 596 - Counselling & Therapy Services
    • 6,550 hours of direct service
  • 434 - Crisis Support Services
    • 721 hours of direct service
  • 116 - Family Preservation Program
    • 2,230 hours of direct service
  • 77 - Youth Transition Program
    • 1,214 hours of direct service
  • 65 - Intensive Service Coordination (Rural)
  • 37 - Psychological Services
    • 90 hours of direct service
  • 20 - Intensive Service Coordination (Urban)
  • 18 - F.W. Schumacher Live-In Treatment Program
    • 2,265 days of direct service
  • 13 - F.W. Schumacher Intensive Services Program (ISP)

    • 1,492 days of direct service
  • 5 - Therapeutic Family Home Program (TFHP)
    • 671 days of direct service

Average Wait Time:

  • Counselling & Therapy Services (CTS): 36 days
  • Family Preservation Program (FPP): 49 days
  • F.W. Schumacher Live-In Treatment Program (FWS): 34 days

Child and Youth Mental Health Outcomes:

Percent (%) of Cases whose CAFAS Reassessment Showed Improvement

  • 61% = Improvement on one or more Outcome Indications
  • 59% = Meaningful and reliable improvement i

Definitions:

i: Meaningful and Reliable Improvement: improvement in total score of 20 points or more

Top identified reasons for service request (percentage of service requests):

Counselling and Therapy Services (CTS)

  1. Emotional Regulation/Mood Fluctuations = 12%
  2. Anxiety Issues = 10%
  3. Anger Management = 6%
  4. Trauma = 6%
  5. Attention/Concentration/Hyperactivity = 6%

Family Preservation Program (FPP)

  1. Child Management Issues = 15%
  2. Parenting Issues = 14%
  3. Aggressive Behaviour = 8%
  4. Parent/Child Conflict = 6%
  5. Attention/Concentration/Hyperactivity = 5%

F.W. Schumacher Live-In Treatment Program (FWS)

  1. Parent/Child Conflict = 6%
  2. Aggressive Behaviour = 5%
  3. Suicide ideations/threats/ gestures/attempts = 5%
  4. School-Based Issues = 4%
  5. Emotional Regulation/ Mood Fluctuations = 4%

Transition Home Program

Service data is from May 15, 2024 to March 31, 2025

Timmins*:

  • Number of Clients: 7
  • Occupancy Percentage: 79%

*One youth housed as emergency crisis placement, not a client admitted to the program.

New Liskeard:

  • Number of Clients: 7
  • Occupancy Percentage: 72%